KEYNOTE : The customer experience landscape has changed - forever

Alex Hunter

New businesses unencumbered by antiquated systems, processes, and people are in the process right now of disrupting every industry on the planet, engaging previously loyal clients and customers, and reimagining tired products and services.

Key to survival in this brave new world is the importance of evolving what we do to keep up with changing psychology of the modern consumer, no matter what industry we work in.

Om Alex Hunter

Former Global Head of Digital

Virgin Group

Branding expert and angel investor Alex Hunter is passionate, energetic and knowledgeable and engages any industry, providing guidance on how to grow their brand through customerloyalty, reputation, and marketing strategy. Previously, Alex served as the global Head of Online for the Virgin Group, overseeing the Virgin brand’s global digital strategy in its entirety, as well as Sir Richard Branson’s personal digital strategy. He is also the creator and host of Attache, an award-winning online travel show aimed at showing frequent travellers all they need to know before visiting a city on company business.

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